Support
We're here to help
Email support@darcyco.com.au. A real person reads every message, and we aim to reply within two business days (Australian Eastern time).
It helps if you include
- The email or sign-in method on your account (Apple, Google or email)
- Your phone model and the app version (Me → Settings, at the bottom)
- What you expected, what happened, and a screenshot if you can
Quick answers
- Billing and cancelling: Pricing and FAQ
- Restore a purchase on a new phone: Me → Settings → Manage membership → Restore purchases
- Delete your account: how account deletion works
- Report a post or profile: tap ··· on it in Crew, then Report
- Privacy requests (access, correction, deletion): Privacy Policy
If you feel unwell while training, stop. In an emergency in Australia call 000. For health advice, call healthdirect on 1800 022 222. More in Health & Safety.